1.1 We require a deposit at the time of booking to confirm your bridal hair and/or make-up artist for your wedding date. Paying this deposit is your agreement to our Terms and Conditions.
1.2 Your booking is confirmed on receipt of your deposit payment which can be made by bank transfer, or via PayPal.
1.3 The booking deposit is non-refundable unless cancelled by the agency.
1.4 Any discount applied at the time of booking applies to this transaction and does not apply to additional services requested at a later date.
1.5 All further payments after the booking deposit are non-refundable if the booking is cancelled less than 8 weeks before the wedding date.
1.6 We require full payment of the remaining balance at your trial, or 6 weeks before the wedding date.
2.1 If you would like to reduce the size of your booking once the deposit has been paid, this is at the discretion of So Buff.
3.1 The cost of travel is included up to 10 miles. Travel is charged at 50p a mile after 10 miles from So Buff’s postcode (TR20 8JP) and the same for the return journey.
3.2 Parking costs are chargeable to the client.
3.3 Travel is calculated using Google Maps. We will be able to give you an estimate, on request, at the time of booking.
4.1 During busy periods it may not be possible for us to schedule trials during weekends. Please check availability.
5.1 It is the client’s responsibility to inform the artist of any allergies, medical conditions or sensitivities. All brushes and makeup products are sanitised before every application. Any skin condition should be reported by the client to the artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client(s) agree to release the beauty artist from liability for any skin complications due to allergic reactions.
5.2 Photographic/video images of the client, members of the booking, or event, may be used by the artist on social media or on our website unless the client has expressly withdrawn their consent in writing.
5.3 If a second makeup and/or hair trial is requested the same fee applies as for the first trial